Privacy Policy


DuPont Teijin Films is concerned about privacy issues and want you to be familiar with how we collect, use and disclose information. This Privacy Statement describes DuPont Teijin Films' practices in connection with information that collected through the website owned and controlled by DuPont Teijin Films from which you are accessing this Privacy Statement (respectively, the “Site”), as well as offline where notice is legally required. By providing Personal Information to DuPont Teijin Films, you agree to the terms and conditions of these Privacy Statements.


When you interact with DuPont Teijin Films online or in response to DuPont Teijin Films marketing communications, we collect "personal data" about you, by which we mean information that may identify you personally, either alone or in combination with other information available to DuPont Teijin Films. Information we collect includes the following;

Personal Information we Collect

We collect the personal information you knowingly provide by completing an online form or registering for information or services. For example, if you sign up to receive e-mail communications from DuPont Teijin Films, we collect your e-mail address and any related information you provide.

  • If you communicate with us using the “Contact Us” feature, we collect the information you provide when you complete the “Contact Us” form.
  • This includes information such as your name, email or physical address, or other contact details, or other records or copies of your correspondence with us (including emails).
  • If you sign up to receive e-mail communications from DuPont Teijin Films, we will collect your e-mail address and any related information you provide.
  • If you communicate with DuPont Teijin Films using the “Contact Us” feature, we collect the information you provide when you complete the “Contact Us” form.

Non-Personal Information we Collect

“Non-Personal Information” is any information that does not reveal your specific identity, such as:

  • Browser information
  • Information collected through cookies, pixel tags and other technologies
  • Demographic information and other information provided by you
  • Aggregated information

How We Collect Non-Personal Information

DuPont Teijin Films and their third party service providers may collect Non-Personal Information in a variety of ways, including:

Through your browser: Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system version and Internet browser type and version.

Using cookies: Cookies allow a web server to transfer data to a computer for record keeping and other purposes.

We use cookies and other technologies to, among other things, better serve you with more tailored information, to facilitate your ongoing access to and use of the Site, and to provide you with personalised marketing. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline the use of cookies. Some features of the Site may not work properly if you decline the use of cookies.

Using pixel tags, web beacons, clear GIFs or other similar technologies: These may be used in connection with some Site pages and HTML-formatted email messages to, among other things, track the actions of Site users and email recipients, measure the success of marketing campaigns and compile statistics about Site usage and response rates.

From you: Information such as your location, as well as other information, such as your preferred means of communication, is collected when you voluntarily provide this information. Unless combined with Personal Information, this information does not personally identify you or any other user of the Site.

By aggregating information: Aggregated Personal Information does not personally identify you or any other user of the Site (for example, we may use Personal Information to calculate the percentage of users who have a particular telephone area code).

How We Use and Disclose Non-Personal Information

Because Non-Personal Information does not personally identify you, we may use and disclose Non-Personal Information for any purpose. In some instances, we may combine Non-Personal Information with Personal Information (such as combining your name with your geographical location). If we combine any Non-Personal Information with Personal Information, e.g., when we combine information you provide upon registration with Non-Personal Information to provide you with targeted personalized marketing, the combined information will be treated by DuPont Teijin Films as Personal Information.


Your “IP Address” is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP).

How We Collect IP Addresses

An IP Address is identified and logged automatically in our server log files whenever a user visits the Site, along with the time of the visit and the page(s) that were visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many web sites.

How DuPont Teijin Films Uses and Discloses IP Addresses

DuPont Teijin Films use IP Addresses for purposes such as calculating Site usage levels, helping diagnose server problems, administering the Site and presenting content that is tailored to your country. We may also use and disclose IP Addresses for all the purposes for which we use and disclose Personal Information. Please note that we treat IP Addresses, server log files and related information as Non-Personal Information, except where we are required to do otherwise under applicable law.


DuPont Teijin Films and its third party service providers use cookies, pixel tags, web beacons, clear GIFs or similar technologies to track the actions of Site users and email recipients across non-affiliate websites over time, in order to personalize your experience on the Site by presenting advertisements that are more relevant to you. For example, we use third party service providers, to present products and offers tailored to the preferences and interests demonstrated by your online activity over time.


This Privacy Statement does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site to which the Site contains a link. The inclusion of a link on the Site does not imply endorsement of the linked site by DuPont Teijin Films.


DuPont Teijin Films is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities. We do not target the Site to children or knowingly collect information from children for the purpose of selling products or services.


We may change this Privacy Statement. Any changes to this Privacy Statement will become effective when we post the revised Privacy Statement on the Site. Your use of the Site following these changes means that you accept the revised Privacy Statement.


If you have any questions about this Privacy Statement, or about DuPont Teijin Films Privacy Statement and Policy, please contact:

DuPont Teijin Films UK Ltd
The Wilton Centre
Redcar, TS10 4RF, UK

via the online form at or by phone at the numbers listed at